MFuse are an award-winning mobile application provider. They run a white-labelled mobile gambling platform that powers the mobile betting applications of UK gambling giants Ladbrokes, SportingBet and Betfred. Mfuse use Aware Monitoring to bring their Users a Trouble-Free Experience.
Boden, a pioneer in the arena of upmarket mail order and online shopping, is a major UK clothing business employing 1000 staff.
Wiggle uses Aware Monitoring to Ensure Quality of User Experience
Wiggle, the UK's No.1 Online Cycle and Tri-Sports specialist retailer, uses Aware Monitoring to ensure the highest possible quality of user experience for their global customer base. With a global distribution reaching 90 countries around the world in 2010, Wiggle saw unique visitors rise by over 50% in the previous 12 months and page views increase to over 270 million.
To accommodate the surge in traffic, the company decided the time was right to review and update their website, infrastructure, and performance monitoring service. A pureplay Internet retailer since 1999, they have always required basic, uptime-based site performance monitoring, and were using a low-end product for this reason. Yet they recently identified a need for more sophisticated monitoring that could quickly and accurately identify page elements that could be slowing it down or causing problems for customers.
The next case study in our series looks at Prime Principle, an award-winning web application provider for teachers. Seasonality issues presented by annual back-to-school and marking periods require effective performance monitoring as insurance against app troubles. We speak with David Francis, Prime Principle co-founder and CEO, about the reassurance he receives from knowing Aware Monitoring will alert him to any issues as soon as they occur.
Our next Aware Monitoring case study is on Rising Dragon Enterprises. We discuss with Misae Richwoods how Aware Monitoring has helped them optimise their site’s speed and maximise ecommerce conversion rates.
In this second case study we talk with Chris Murray, the Managing Director of epiGenesys, on how they've freed-up internal resources and strengthened customer relationships with Aware Monitoring.
The first in a series of case studies we interview Darren Ramowski, the Managing Director of Golfshake.com, to find out how Aware Monitoring has brought them 'peace of mind'.