The first in a series of case studies we interview Darren Ramowski, the Managing Director of Golfshake.com, to find out how Aware Monitoring has brought them 'peace of mind'.
Golfshake.com approached Aware Monitoring to provide independent website uptime and performance reports for their key partners. Golfshake rely on Aware Monitoring’s alerting and historical reporting; this has enabled Golfshake to build stronger relationships with their partners and grow their partner business.
With 100,000’s of members Golfshake.com is the UK’s largest and most active online community of golfers and group organisers. Golfshake’s Managing Director Darren Ramowski has been providing Golfing website services since 1999.. Golfshake provides golfers with a handicap and score tracking service, golf course directory, group and event management system for golf groups and society organisers plus organises regular Golf events. White label websites (rebranded websites) are a key part of Golfshake’s business strategy.
The company has seen major growth from 2007 and as Golfshake’s business has grown the need for reliable independent website uptime and performance reporting for their primary site and white label partners has became critical to their success.
Aware Monitoring continually watches Golfshake’s site and services 24x7x365. The Aware service mimics site visitor experience to make sure everything is working as it should be. Page load times, content and key functions are continually measured and checked. If there’s a problem Golfshake is immediately alerted by text messages and email. Issues can then be quickly and effectively resolved before website visitors are affected. Darren Ramowski comments:
“We have to report back service level performance and demonstrate uptime data. This is key to our partners and is tied into our agreements. This reporting has to be independent”
Golfshake initially used a basic ‘Ping’ check service for monitoring but quickly found the reporting too limiting and the service unreliable. After looking at a number of external monitoring providers Golfshake selected Aware Monitoring. Darren Ramowski:
“We didn’t find a comprehensive and competitively priced monitoring service for small to medium websites. Aware Monitoring is different from other providers because the service brings clear and concise results. ”, Ramowski continues “Aware Monitoring has delivered a reliable service that we trust. This service has brought our partners and us reassurance and ‘peace of mind’. SMS text alerting from Aware Monitoring is a key service for us now, you know it’s important when an SMS comes through from Aware”
With Golfshake’s continued growth Darren is looking to use Aware Monitoring for future capacity planning and more in depth service level reporting.