Aware Monitoring - Features

Trends

At a glance view of hourly, daily and monthly performance
Easy-to-spot recurring issues and trends
Identify peak load periods and set user-definable alert thresholds

Avoid outages

Our services will help you determine website and web application performance trends, issues and bottle-necks over time so you can compare performance patterns and take proactive action to avoid future outages or slowdowns.

Reports

Interactive and scheduled reporting
Automated weekly or monthly e-mail summary reports
Setup individual recipients for selected monitors

Increase confidence

Share online, interactive reports for performance and availability.

Schedule weekly and/or monthly e-mail performance reports for technical and business users. Increase customer and business confidence by openly sharing performance results.

Groups

Organise your website monitors into groups
See real-time status and availability dashboard for each group
Share access securely by restricting individual users to specific groups

Flexible management

Organise your monitors in the way that suits you best: by customer, location, competitor or function, saving time and effort, especially when managing multiple websites.

Monitoring

Http web-page load-time and validation
Advanced performance Monitoring for APIs (JSON/XML), forms, and search queries
Full page 'real-browser' Monitoring with component load-times
Multi-step scripted transactions and customer-journeys

Comprehensive results

Choose the depth and frequency of monitors that suit your needs. Our services range from simple load-time checks to 'real-browser' monitors for a detailed view of end-to-end customer journeys. We provide a comprehensive picture of your website or application performance to ensure a great experience for your customers.

Dashboard

Centralised real-time status view of all your sites and services
Rolling history of availability and performance
Drill down into errors and warnings to investigate issues

Identify problems

With our unified dashboard you can see at-a-glance outage and performance metrics across all of your websites and services. Any problems can be quickly identified to enable faster analysis and resolution.

Sharing

Publicly display your up-time and performance to demonstrate reliability
Openly communicate any scheduled maintenance times or outages
Give customers secure access to their own dashboard

Build trust

Show independent reliability reports to customers and potential clients. Alternatively, share individual status and availability dashboards with selected users or customers, helping to develop relationships based on trust.

Teams

Add more administrators or read-only users
Restrict user access to specific groups
See a summary of access and restrictions for all users

Share results

Selectively share your real-time status and historical monitoring results with your co-workers, business users and customers. Facilitate team communication to make your site or app perform at its best.

Alerts

Receive e-mail and SMS alerts on website slowdowns and outages
Customise alert types and thresholds for individual users

Accurate alerting

Get immediate e-mail and SMS alerts if your site slows or fails to load. We double-check all failures from multiple locations to avoid false-alarms. Create alert escalations for technicians and management teams to effectively manage alerts. Instant, accurate alerting brings peace of mind while assuring site performance.